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Discussion topic: Not allowed to change my email address

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This message was authored by Exmanc This message was authored by: Exmanc

Not allowed to change my email address

Why am I not allowed to change my email address?

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This message was authored by jayach This message was authored by: jayach

Re: Not allowed to change my email address

Posted by a Superuser, not a Sky employee. Find out more

Email address for what? 

This message was authored by caesarome This message was authored by: caesarome

Re: Not allowed to change my email address

Posted by a Superuser, not a Sky employee. Find out more

@Exmanc 

Is this your registered email address that is on your account if so are you seeing an error when trying to change it ?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Not allowed to change my email address

Posted by a Superuser, not a Sky employee. Find out more

@Exmanc wrote:

Why am I not allowed to change my email address?


Any change to an existing email address means creating a new email address. You can't change an existing email address and keep all the properties associated with it.

 

Sky no longer allow new email addresses. 

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