02 Jul 2023 03:30 PM
Hi folks,set up a new email address for my wife and it's not syncing. Doe anyone know a idiot proof guide to fixing this please?
04 Jul 2023 11:25 AM
Posted by a Superuser, not a Sky employee. Find out moreYou will be unable to setup a new Sky email address as this stopping being an option a number of years ago so if you want a new one there is Gmail from Google or Outlook.com from Microsoft that you could set one up with instead.
02 Jul 2023 03:39 PM
Posted by a Superuser, not a Sky employee. Find out moreI'm confused. Sky haven't allowed new Sky Yahoo Mail addresses for some considerable time, so I'm unclear how this relates to Sky Yahoo Mail?
02 Jul 2023 04:17 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you mean you have added a Sky email account to a program or an app like Outlook, if so more details are needed here for us to help.
02 Jul 2023 04:51 PM
Just added a new email address for my wife as well as my existing one.
02 Jul 2023 04:56 PM
Posted by a Superuser, not a Sky employee. Find out moreYou still haven't explained yourself very well I'm afraid so my question above still stands.
02 Jul 2023 05:24 PM
Posted by a Superuser, not a Sky employee. Find out more
@nickysteele wrote:
Hi folks,set up a new email address for my wife and it's not syncing. Doe anyone know a idiot proof guide to fixing this please?
On the face of it, that means you've created a new email address for your wife. But it can't be a new Sky Yahoo Mail email address. So I'm struggling to see the connection with Sky Yahoo Mail....
02 Jul 2023 07:10 PM
The email address I created ends in @sky.com. After receiving 2 emails initially it then just says 'not syncing' along side it. Asking how to remedy this please? Thanks.
02 Jul 2023 07:16 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen (and how?) did you create this? It's not been possible to create new Sky emails for at least 2 years.
Can you login with this new account here:
02 Jul 2023 07:30 PM
Posted by a Superuser, not a Sky employee. Find out more
@jayach wrote:
When (and how?) did you create this?
And where ?
04 Jul 2023 11:16 AM
Thanks everyone. So i suppose my new question is........how do i set up a new email address for my wife please?
04 Jul 2023 11:17 AM
Posted by a Superuser, not a Sky employee. Find out moreSky don't allow new,Sky Yahoo Mail addresses, so,your wife will need to sign up with another provider, such as Gmail.
04 Jul 2023 11:25 AM
Posted by a Superuser, not a Sky employee. Find out moreYou will be unable to setup a new Sky email address as this stopping being an option a number of years ago so if you want a new one there is Gmail from Google or Outlook.com from Microsoft that you could set one up with instead.
04 Jul 2023 11:50 AM
Thanks very much for your time. Much appreciated.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion