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Discussion topic: Mail address hacked

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This message was authored by Estepar45 This message was authored by: Estepar45

Mail address hacked

My sky yahoo email has been hacked, have changed passwords and now can access, but during composing, I noticed that all replies are being redirected to an outlook.com address.  I cannot find a setting to stop this.   Also all my emails have dissapeared 

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This message was authored by caesarome This message was authored by: caesarome

Re: Mail address hacked

Posted by a Superuser, not a Sky employee. Find out more

Login to your online account:

 

https://skyid.sky.com/signin/email/


Go to Settings > More Settings > Filters and remove anything that you did not setup.

 

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

 

And again remove anything here that you did not setup.

 

Then logout and change your password:

https://skyid.sky.com/resetpassword/

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Estepar45
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This message was authored by Estepar45 This message was authored by: Estepar45

Re: Mail address hacked

I do not see "more settings" and therefore cannot remove it 

This message was authored by Mark39 This message was authored by: Mark39

Re: Mail address hacked

Posted by a Superuser, not a Sky employee. Find out more

Use your device in landscape or use its 'desktop mode' or use a PC or laptop.

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