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Discussion topic: I have a permanent reply to address highlighted in red I cannot delete can someone help

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This message was authored by Helen- This message was authored by: Helen-

I have a permanent reply to address highlighted in red I cannot delete can someone help

hi can someone help me please, my sky email has been hacked, I have gone in and deleted any filters, the problem I have is in my 'reply too' email addy I have another email address of mine except it has a number 1 after my name and is highlighted in red.  It appears to be linked to yahoo account as each time I place my default email address into it and press on yahoo email pic to the left it defaults back to incorrect address.  I want to delete it but I cannot any one able to advise 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I have a permanent reply to address highlighted in red I cannot delete can someone help

Posted by a Superuser, not a Sky employee. Find out more

As well as changing your password and possibly setting up 2 factor authentication have you gone to this:

 

Settings > More Settings > Mailboxes > Your email address > Reply-to address and removed the Yahoo one.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I have a permanent reply to address highlighted in red I cannot delete can someone help

Posted by a Superuser, not a Sky employee. Find out more

As well as changing your password and possibly setting up 2 factor authentication have you gone to this:

 

Settings > More Settings > Mailboxes > Your email address > Reply-to address and removed the Yahoo one.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Helen-
Topic Author
This message was authored by Helen- This message was authored by: Helen-

Re: I have a permanent reply to address highlighted in red I cannot delete can someone help

Thankyou for your help that has done the trick 

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