14 Jul 2023 09:59 AM
Posted by a Superuser, not a Sky employee. Find out more
@Shazzag69 wrote:
Yes this is how I have to access emails with any confidence. It's the iOS app compatibility that's been the issue for some time. And it was only from a specific unknown date. It never happened before. So the work that needs to take place is around iOS compatibility. Maybe android as well but I'm not an android user??
Seems to be exclusively iOS/Apple Mail related. There haven't been similar problems reported on Android.
17 Oct 2023 10:24 AM
I have had the "message not downloading from server" problem for a long time. Interestingly I have just returned from an extended trip to Spain where I have a property and my own internet/wifi connection. MyISP is a local Spanish company. Not once did I have the error message either on wifi or cell. As soon as I got home to my UK network I started getting the problem again. This would suggest to me an issue with the network setup given that I had no problem in Spain. Having said that I can turn off my WIFI at my UK home and I still have the problem using my cellular network. Either way, I'm thinking its network related somehow, but have no idea how to go about progressing or proving this theory. Any ideas anyone ?
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