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Discussion topic: no box

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Wendyanderson
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This message was authored by Wendyanderson This message was authored by: Wendyanderson

no box

‎10 Apr 2024 01:31 PM

Sky took over broadband today , old provider cut off I have not received a box so have no internet 

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: no box

‎10 Apr 2024 01:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@Wendyanderson  Sky are aware that routers have not been sent out and are working to resolve this issue as soon as possible.



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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: no box

‎10 Apr 2024 02:48 PM

Posted by a Superuser, not a Sky employee. Find out more

We've now been informed via a closed forum that the router dispatch problem has been resolved. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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