06 Sep 2023 08:52 PM
06 Sep 2023 10:01 PM
Posted by a Superuser, not a Sky employee. Find out more@CP987 If you are able to call Sky and report this, they will get a new ONT fitted with a new power supply.
07 Sep 2023 09:29 AM
Posted by a Superuser, not a Sky employee. Find out moreAs there has been a number of different models of ONTs by different brands, like Nokia, Adtran and Huawai installed by Openreach, it may not be so easy to source a correct replacement power cable online.
Would not also think it wise to source a power supply for it other than through Openreach.
Contact Sky and they will get one to you, possibly with an Openreach visit.
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