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Discussion topic: Sky Broadband Connection

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This message was authored by Elise4 This message was authored by: Elise4

Sky Broadband Connection

My sky/tv is not connecting to the sky internet. I had issues with internet connection a couple days ago it was not working on anything. I've since had a person from sky come round to fix the internet. He did fix the internet which is now working on other devices. However I can not get this connection working on the tv. 
I had tried everything will turning on/off and resetting everything 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky Broadband Connection

Posted by a Sky employee

Hi @Elise4 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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