05 Jun 2023 11:42 AM
Hello I'm new to this forum and I'm hoping to get some answers to my poor Wi-Fi.
I have sky q and have recentky upgraded to sky fibre fttp.
we don't live in a particulary large house but for as long as I can remember the Wi-Fi has always been poor with sky.
upgrading hasn't made much difference
signal constantly dropping out.
im getting 150 mbps at the hub but move only a few meters away and it can be less then half this speed. Getting and keeping a signal to the other side of the house is hit and miss at the best I also have a sky booster which just dosent seem to help.
So I was thinking about purchasing a much better third party router that's compatable with sky Q (DHCPv4 Option 61.)
my question is do you think this is a good start before thinking about wireless access points.
which are the best routers that are compatable for my needs.
I don't need loads of features just something that hopefully will provide better Wi-Fi.
thank you
05 Jun 2023 11:53 AM
Posted by a Superuser, not a Sky employee. Find out more@Cheshireprowler you can replace the router if you want but two things to consider before you do. Firstly do you nedd to usethe Sky landline phone? If you do then you need to keep the SR203 connected to thhe ONT. Second point can you hard wire your Q TV boxes? If you cannot then you will need to keep a Sky wifi signal as Q minis cannot connect to thitd party wifi.
While it is possible to add a third oarty wifi access point to your set up assuming you still need Sky wifi for your Q boxes you would need to ensure tge two networks dont intefere which is possible but fiddly. My own solution when I had Sky Q was to improve the conne ction from the hub to the furthest Q boxes so their wifi hot spots were faster. I used powerline adaptersxas direct ethernet was rather inconvenient. Powerline sends data over your home's mains cables. This gave me fast wifi throughout my home.
05 Jun 2023 11:53 AM
Posted by a Superuser, not a Sky employee. Find out more
All asus rt ax wifi 6 routers have dhcp option 61 and therefore can be directly connected to the ont however this would mean you lose sky internet calls
Or they can be be etherneted to your broadband hub and set to access point mode so that you can use internet calls via the sky hub and the wifi will be much better
05 Jun 2023 11:53 AM
Posted by a Superuser, not a Sky employee. Find out more@Cheshireprowler you can replace the router if you want but two things to consider before you do. Firstly do you nedd to usethe Sky landline phone? If you do then you need to keep the SR203 connected to thhe ONT. Second point can you hard wire your Q TV boxes? If you cannot then you will need to keep a Sky wifi signal as Q minis cannot connect to thitd party wifi.
While it is possible to add a third oarty wifi access point to your set up assuming you still need Sky wifi for your Q boxes you would need to ensure tge two networks dont intefere which is possible but fiddly. My own solution when I had Sky Q was to improve the conne ction from the hub to the furthest Q boxes so their wifi hot spots were faster. I used powerline adaptersxas direct ethernet was rather inconvenient. Powerline sends data over your home's mains cables. This gave me fast wifi throughout my home.
05 Jun 2023 01:25 PM
Thanks for your replies
ok so I don't really need the voip facility so I can do away with my sky hub and just use a new router.
I could at a push hard wire both main sky q box and mini.
just for argument sake let's say I don't / can't wire the boxes.
in that case how would I keep a sky Wi-Fi signal aswell as the new routers Wi-Fi .
sorry if this is basic stuff 🤦🏼♂️
06 Jun 2023 11:13 AM
Posted by a Superuser, not a Sky employee. Find out moreSo your main Sky Q box can connect to any WiFi router, if you do away with the Sky hub you'd just connect the main Sky Q box to your new 3rd party router. However any mini boxes you have then can only connect back to the main Q box, not your WiFi router.
I think the point @Chrisee is trying to make is that if any of your Sky Q mini boxes are out of range of your main Q box & you cant hardwire it then you may have an issue. If they are all within range of the main box then your fine.
06 Jun 2023 12:58 PM
Thanks for all your replies the must of confusion is begging to clear thanks to you guys 👍🏼👍🏼
14 Jan 2024 09:37 AM
Hi, I'm about to do the same
(get a new Wi-Fi router as the sky one just isn't doing the job) but my sky q minis have to connect via Wi-Fi, I can't cable them ans I've tried powerline and it doesn't work.
Contrary to what some of you said I did see an option in network settings on the minis to connect to a non sky router, so now I'm a bit confused when a couple of you say it need the sky router Wi-Fi signal.
Will I be able to connect the ski minis through the new non sky router?
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