Discussion topic: Problems with Teams Meeting, everything freezing, problem with Q box button turning to red

This message was authored by: Shirley30461 · ‎06 Sep 2023

We have two Q boxes and a booster. Our internet keeps dropping and Teams meetings are continually freezing. We have to keep resetting the addional Q box button from red to green. We have done all the diagnostic tests which are reporting no faults or drop in service. Please advise next steps as I pay a monthly maintenance fee on the Sky equipment. Thank you

This message was authored by: jamesn123 · ‎07 Sep 2023

@Shirley30461

What exactly do you mean by resetting the Q box from red to green?

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Problems with Teams Meeting, everything freezing, problem with Q box button turning to red

Problems with Teams Meeting, everything freezing, problem with Q box button turning to red

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Re: Problems with Teams Meeting, everything freezing, problem with Q box button turning to red

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