4

Discussion topic: Poor upload and download speeds

Reply
This message was authored by Craig97 This message was authored by: Craig97

Poor upload and download speeds

Hi


I've recently got the 500mbps fibre optic sky WiFi and my upload and download speeds on my PS5 are:

69mpbs download speed

7mpbs upload speed 

 

This is obviously way below where I expected it, does anyone know how to improve this?

 

Thanks 


Best Answers
This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Poor upload and download speeds

Posted by a Superuser, not a Sky employee. Find out more

@Craig97 

So the claimed 500mbps is often only attainable via ethernet. I assume your PS5 is connected via WiFi?

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

View this Answer within the discussion

Reply

All Replies

This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: Poor upload and download speeds

What hub do you  have?  I have the same  as  you , put in last month  no problems here but I do have sky max wifi  hub as well 

This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Poor upload and download speeds

Posted by a Superuser, not a Sky employee. Find out more

@Craig97 

So the claimed 500mbps is often only attainable via ethernet. I assume your PS5 is connected via WiFi?

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Craig97
Topic Author
This message was authored by Craig97 This message was authored by: Craig97

Re: Poor upload and download speeds

Better now with Ethernet 👍

This message was authored by Davids3 This message was authored by: Davids3

Re: Poor upload and download speeds

Try rebooting but still really slow

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion