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Discussion topic: No internet

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This message was authored by Mellywelly This message was authored by: Mellywelly

No internet

My internet has been dropping in and out of service for the last two days however today it has just gone, I've followed all the turn it on off,unplug, checkers etc . The power light is on as is the wifi light the internet is staying amber apparently there are no problems in my area, it did come back briefly for around half an hour earlier today but that's been it. I don't know if it's just a technical issue with sky as I don't seem to be the only customer experiencing difficulties 🤷🏼‍♀️ any advice would be appreciated.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: No internet

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: No internet

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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