No internet upstairs

[Reggie2014]

Good afternoon the internet is very poor and in certain rooms upstairs we have absolutely none we cannot use any mobile devices or watch tv 

[GD1]

@Reggie2014  Your post has been moved from the email forum as that is for Sky/Yahoo email issues and is not an email route to Sky customer services..

Have you tried the steps here?  https://www.sky.com/help/home/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/arti...