24 Mar 2024 11:10 AM
24 Mar 2024 11:14 AM
Posted by a Superuser, not a Sky employee. Find out more
Can you call sky
Contact sky on 150 from your sky landline or
Follow the link and choose need more help
https://www.sky.com/help/home/
If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland
24 Mar 2024 11:22 AM
I do not have sky landeline so am unable to call 150.
I have explored the help links, but they have not resolved my issue. Is there a contact number for customer support?
Thanks
24 Mar 2024 11:27 AM
Posted by a Superuser, not a Sky employee. Find out more
Have the lights been amber constantly.
Alternate numbers are in the link above if you toggle down to need more help
We can also escalate to sky to save you the hassle
24 Mar 2024 11:29 AM
Yes - light has been amber constantly.
Please could you escalate to Sky.
Thanks
24 Mar 2024 11:34 AM
Posted by a Superuser, not a Sky employee. Find out more
Keep an eye on this forum using a chrome browser
I've escalated your post via the community chat. This link explains how it works
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
Keep an eye out for an invite or red and blue chat bubble. When the red/blue bubble does appear you have 48 hours to respond or it will be automatically closed.
24 Mar 2024 12:20 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent @Finn_B an invite to chat.
No problem. Browse or search to find help, or start a new discussion on Community.
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