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Discussion topic: My internet has been dropping out all day. The check says everything is fine but it isn’t.

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PaulNuttall
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My internet has been dropping out all day. The check says everything is fine but it isn’t.

‎16 Apr 2024 06:14 PM

My internet has been dropping out regularly throughout the day.

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skyboost
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Re: My internet has been dropping out all day. The check says everything is fine but it isn’t.

‎16 Apr 2024 06:54 PM

My Internet has been out nearly all day and still out.

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Highlinder
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Re: My internet has been dropping out all day. The check says everything is fine but it isn’t.

‎17 Apr 2024 10:59 AM

Posted by a Superuser, not a Sky employee. Find out more

@PaulNuttall  & @skyboost Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.



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