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Discussion topic: My devices wont connect

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This message was authored by Lesley_Edwards This message was authored by: Lesley_Edwards

My devices wont connect

None of my devices will connect to my router broadband.

 

I have my normal sky TV but nothing that needs Internet 

 

I have followed all the steps on the Web site to solve the problem but they haven't worked.

 

My router had power and all the correct lights on it. 

 

It's been live this for 3 days now 

 

 

 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: My devices wont connect

Posted by a Superuser, not a Sky employee. Find out more

@Lesley_Edwards have you tried restarting the Sky hub by disconnecting tge power fir 30 seconds. If you have already done so or it doesnt restore tge connection call Skybto report the issue. Calls on your Sky Talk line to Sky are free dial 150.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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