11 Dec 2023 01:16 PM
Dear all,
I recently had my broadband installed, I have received my modum, can this be sent out please. What details do you require to get this to me?
11 Dec 2023 02:06 PM
Posted by a Sky employeeHi there @PhilipDillon , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
12 Dec 2023 12:06 PM
Posted by a Superuser, not a Sky employee. Find out moreMy modem, I assume you mean router?
Your router should be delivered a few days before your activation date. Are you saying this has not been delivered?
13 Dec 2023 02:56 PM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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