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Discussion topic: Internet down. No internet light on sky hub. Online test says no issue

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This message was authored by ST1073 This message was authored by: ST1073

Internet down. No internet light on sky hub. Online test says no issue

No internet coming through to sky hum. Power and wireless lights are green. No light for internet

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Internet down. No internet light on sky hub. Online test says no issue

Posted by a Superuser, not a Sky employee. Find out more

@ST1073 

 

Did you try the service checker in your my sky app using 4g/5g mobile data.  It will circumvent the fact that your broadband is down.  If it finds a fault it will hopefully allow you to book an engineer

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This message was authored by woaishu This message was authored by: woaishu

Re: Internet down. No internet light on sky hub. Online test says no issue

same as mine since this morning, and the landline has no service either, can't dial out. 

 

This message was authored by DannyReynolds17 This message was authored by: DannyReynolds17

Re: Internet down. No internet light on sky hub. Online test says no issue

Internet light on Sky Q off, 2 others on, telephone line down

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