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Discussion topic: Internet cut outs

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JakeJ2
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This message was authored by JakeJ2 This message was authored by: JakeJ2

Internet cut outs

‎22 Feb 2024 10:33 AM

Every half our or more the Internet cuts out for about a minute. It's very disruptive. I've done broadband tests and check cables and connections it just keeps going.
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cookiemonsteruk
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Internet cut outs

‎22 Feb 2024 11:03 AM

Posted by a Superuser, not a Sky employee. Find out more

@JakeJ2 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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JakeJ2
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This message was authored by JakeJ2 This message was authored by: JakeJ2

Re: Internet cut outs

‎24 Feb 2024 07:34 AM

Actually the issue has been resolved now, thank you for responding so quickly. 

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