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Discussion topic: I'm thinking of cancelling my broadband

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This message was authored by A+Hamilton This message was authored by: A+Hamilton

I'm thinking of cancelling my broadband

I'm paying £35 for fast Broadband, I'm a 4 years customer and a Gold VIP holder but my monthly payment is now £35 ! I'm wondering if I will be charged as I am still in contract
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This message was authored by caesarome This message was authored by: caesarome

Re: I'm thinking of cancelling my broadband

Posted by a Superuser, not a Sky employee. Find out more

You have 30 days from when you received the price increase email or letter to contact Sky as you can leave penalty free during this time so in this case the fact you are in a contract doesn't come into it so you do need to make your mind up as to what you want to do.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I'm thinking of cancelling my broadband

Posted by a Superuser, not a Sky employee. Find out more

@A+Hamilton 

 

£35 is about the standard list price for 80/20 FTTC from any Openreach ISP.  Lower prices are discounted to attract switching.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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