Discussion topic: How quickly from making the decision to use sky, can it be delivered and installed?

This message was authored by: HopefulHove · ‎17 Feb 2024

I've just been told by Virgin that my account comes to an end in three days time, and are asking for 150%+ increase in tariff. I'm furious. How quickly can sky install? (Hove postcode)

This will be from the initial choice of which package to purchase, to it physically installed.

This message was authored by: Highlinder · ‎17 Feb 2024

@HopefulHove You normally would have to wait around 10-14 days for the install to happen.

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This message was authored by: TimmyBGood · ‎17 Feb 2024

@HopefulHove

The lead time for any ISP using the Openreach network is typically a minimum of ten working days. If provisioning is over FTTP and that requires a new optical circuit then this can extend quite significantly.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: How quickly from making the decision to use sky, can it be delivered and installed?

How quickly from making the decision to use sky, can it be delivered and installed?

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