18 Sep 2023 12:01 PM
Does Sky provide full fibre broadband via other fibre network providers other than Openreach? I've received notification that Connect Fibre will be installing full fibre to my area by November, so I'm trying to find out whether I will be able to get Sky Full Fibre over this network provider as openreach don't have any dates for their own fibre network being installed yet?
I assume if Sky can't provide a connection via this supplier then my only option to get full fibre would be to order in direct from this supplier and cancel my sky connection once the new one is installed?
18 Sep 2023 12:03 PM
Posted by a Superuser, not a Sky employee. Find out more
@Fav74 wrote:
Does Sky provide full fibre broadband via other fibre network providers other than Openreach? I've received notification that Connect Fibre will be installing full fibre to my area by November, so I'm trying to find out whether I will be able to get Sky Full Fibre over this network provider as openreach don't have any dates for their own fibre network being installed yet?
I assume if Sky can't provide a connection via this supplier then my only option to get full fibre would be to order in direct from this supplier and cancel my sky connection once the new one is installed?
No, Sky use Openreach only.
You would need to order through the new provider as suggested and once the service is up & running give Sky notice to cancel. This will ensure no break in service.
18 Sep 2023 12:39 PM
Posted by a Superuser, not a Sky employee. Find out more
@Fav74 wrote:
I assume if Sky can't provide a connection via this supplier then my only option to get full fibre would be to order in direct from this supplier and cancel my sky connection once the new one is installed?
Note that if you are within a discounted minimum contract term with Sky, doing so will incur a penalty fee for early cancellation. The arrival of an altnet supplier offering higher speed does not negate an existing ISP contract.
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