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Discussion topic: Home Move - BT open reach connection point

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This message was authored by Turner83 This message was authored by: Turner83

Home Move - BT open reach connection point

Moving into new house which has just been refurbed and it seems the BT openreach port has been removed and the area plastered over. THe external connection is still there on the outside of the house. 

 

Will the sky engineer be able to reinstall the port or will I need BT OPen reach to reinstall it? 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Home Move - BT open reach connection point

Posted by a Superuser, not a Sky employee. Find out more

@Turner83 

 

OK: FTTP is not available, so the address does require a copper Openreach line to a master socket.

 

Typically that will need Openreach attention, but this has to be booked through the ISP.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Home Move - BT open reach connection point

Posted by a Superuser, not a Sky employee. Find out more

@Turner83 

 

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Turner83
Topic Author
This message was authored by Turner83 This message was authored by: Turner83

Re: Home Move - BT open reach connection point

thank you, here is what it says 

 

Turner83_0-1713811432387.png

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Home Move - BT open reach connection point

Posted by a Superuser, not a Sky employee. Find out more

@Turner83 

 

OK: FTTP is not available, so the address does require a copper Openreach line to a master socket.

 

Typically that will need Openreach attention, but this has to be booked through the ISP.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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