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Discussion topic: Haven’t received my hub but broadband goes live tomorrow

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This message was authored by JamesA89 This message was authored by: JamesA89

Haven’t received my hub but broadband goes live tomorrow

My broadband is due to go live tomorrow but am still yet to receive my hub. Will I be left without Internet? 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Haven’t received my hub but broadband goes live tomorrow

Posted by a Superuser, not a Sky employee. Find out more

@JamesA89 

 

Does it give any info in your orders on your my sky app about tracking?

 

 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
JamesA89
Topic Author
This message was authored by JamesA89 This message was authored by: JamesA89

Re: Haven’t received my hub but broadband goes live tomorrow

Yeah it's been received by Royal Mail but no further tracking

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Haven’t received my hub but broadband goes live tomorrow

Posted by a Superuser, not a Sky employee. Find out more

@JamesA89 

 

Is your activation still showing for tomorrow?

 

Get back to us after last post tomorrow if you still haven't received it and we will escalate this to sky for

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
JamesA89
Topic Author
This message was authored by JamesA89 This message was authored by: JamesA89

Re: Haven’t received my hub but broadband goes live tomorrow

Yeah activation date still saying tomorrow. Will do thanks for the help 👍 

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