Discussion topic: Cannot sign up for SKY in my own address

This message was authored by: Purplejen · ‎18 Jan 2024

I've moved to my house for 2 years and would like to switch my Broadband to Sky, but the site doesn't allow me to do so and said my address is being linked with another email, I've called the number on the popup and it's saying they don't have any account with my phone number so I couldn't be connected to anyone, can't seems to find any other number to call? Does anyone have any number for new customer sign up issue please? Thanks.

This message was authored by: jamesn123 · ‎23 Jan 2024

Hi @Purplejen

Have you recently moved in? Is it possible the previous occupants had Sky broadband have yet to cancel?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Chrisee · ‎23 Jan 2024

@Purplejen enter you full address into this checker as thst queries the Openreach database so might tell you why DSL Checker

If you post the results obscure the ref to your address.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Cannot sign up for SKY in my own address

Cannot sign up for SKY in my own address

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