Broadbank cancellation

[aldskfg]

I want to cancel my broadband subscription.

How do I do this? The Online Info regarding cancellation only offers general blabla but I cannot find information whether I have to do this in writing (and if yes, where do I need to send the cancellation letter to) or if I need to call Sky.

Help would be much appreciated.

Kind regards

Lotta

[GD1]

@aldskfg  You need to call Sky.

https://www.sky.com/help/articles/cancel-sky-broadband

[Daniel0210]

@aldskfg 
Sky Broadband and Sky Talk
~ To cancel totally, or if you’re moving to a provider like Virgin Media who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband
If you are changing to another provider who also uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.
You’ll need to return any loaned router to Sky, so it’s important you get proof of posting and keep it indefinitely. Return packaging will be sent out to you near the end of the notice period.

[Highlinder]

@aldskfg  Are you moving to a different provider or moving to somewhere that already has broadband installed already?