Discussion topic: Broadband needs resetting several times a day. Sky online Chech states no problem

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This message was authored by Liz76

No WiFi several times a day. Broadband check on line states all fine. Reset procedure does not resolve problem

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This message was authored by Highlinder

@Liz76 When you have no Wi-Fi can you run the test in the link below.

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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