19 Mar 2024 07:21 AM
Posted by a Superuser, not a Sky employee. Find out more@JayneRuby a reboot of the hub may solve the issue. Without seeing details of the screen your device showed it is difficult to know exactly what happened but it sounds like a DNS issue rather than a hub fault.
19 Mar 2024 07:53 AM
i have rebooted a couple of times but it didn't fix the issue. i even have the router login page bookmarked (http://192.168.0.1/) and that page wont even load/open. so i can't currently even get into the router dashboard.
19 Mar 2024 07:57 AM
Posted by a Superuser, not a Sky employee. Find out more@JayneRuby remove the http prefix just enter the IP4 numerical address into the browser. Never heard of a hub fault which would give those symptoms.
19 Mar 2024 08:29 AM
i will reconnect the sky router and try that. im on the TP-link one right now to be able to post here.
19 Mar 2024 08:51 AM
i took some screenshots. google loads, but trying to get on other sites such as reddit etc they refuse to load. same as the router admin page. there is also a screenshot of the network adaptor showing ipv4 conectivity. all router lights are on and working, but still having these issues.
as soon as i re connect to the TP-Link router all problems go away. this is is only happening when trying to use the sky sr203
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