Broadband
0

Discussion topic: Broadband down

Reply
Hana21
What's this?
This message was authored by Hana21 This message was authored by: Hana21

Broadband down

‎24 Mar 2024 08:22 AM

Our broadband went down at 7am this morning. I have checked all cables and reset the router but the Internet light is still red/orange

Report post
Post 1 of 2
77 Views
Reply
0 Likes
Reply

All Replies

Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband down

‎24 Mar 2024 08:28 AM

Posted by a Superuser, not a Sky employee. Find out more

@Hana21 there are more reports of issues than normal this morning but if you run the connection test in the My Sky app over a mobile connection and it doesnt report a known fault call Sky but lines could be rather busy.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
72 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion