31 Jan 2024 10:23 PM
Hi currently am using sky ftth and sky hub which is conected to my own router (UDM PRO SE ) I want to get rid of the sky hub and conect directly from my wall ont to the ubiquty UDM PRO WAN PORT BUT
When i tried to conect it not showing any internet but when i conect to the sky provided router wan port it works fine
why its not giving internet when I conect directly to my udm pro
and How can i sort this issue please
replies appreciated
01 Feb 2024 08:11 AM
Posted by a Superuser, not a Sky employee. Find out more@Sreshtatha you need to configure your UDM pro to authenticate the line. Ubquity kit is quite complex but UK Sky full fibre connections require the hub to use DHCPv4 Option 61 with a login string of anything@skydsl|anything which works with all exchanges. The other option id DHCPv6 PD which works with most but not all lines. Irish lines are different.
A forum search may give you more detail from other Ubquiti users. Removing the Sky hub means you lose the voice line..
01 Feb 2024 09:04 PM
I Have sorted No need any user id or password .. in the internet wan settings of udm pro just ad one dhcp type 61
thats all it works perfect now no need sky hub.
01 Feb 2024 09:06 PM
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