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Discussion topic: Selling out of contract phones, currently on Sky Simm only,how do I get them unlocked from Sky

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This message was authored by thefocusman This message was authored by: thefocusman

Selling out of contract phones, currently on Sky Simm only,how do I get them unlocked from Sky

Years ago I moved from vodafone to sky simm only so my phones are locked to Sky now, 

I am about to get new phones so how do I get my current ones unlocked so 

I can pass them on

 

RM


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thefocusman
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This message was authored by thefocusman This message was authored by: thefocusman Answer

Re: Selling out of contract phones, currently on Sky Simm only,how do I get them unlocked from Sky

Just been in contact with Sky and was told they do not lock phones to service providers, so if phones were unlocked by my previous provider (Vodafon)  to accept Sky Simm then when I remove the Sky Simm the phone is still unlocked

 

RM

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Selling out of contract phones, currently on Sky Simm only,how do I get them unlocked from Sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @thefocusman  all sky phones are supplied unlocked so should work with any network sim. If they are locked then it may be they are locked to Vodafone. 





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This message was authored by caesarome This message was authored by: caesarome

Re: Selling out of contract phones, currently on Sky Simm only,how do I get them unlocked from Sky

Posted by a Superuser, not a Sky employee. Find out more

You could try resetting the network connections but if that hasn't worked you would need t approach Vodafone about getting it unlocked as the phone was from them.

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thefocusman
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This message was authored by thefocusman This message was authored by: thefocusman Answer

Re: Selling out of contract phones, currently on Sky Simm only,how do I get them unlocked from Sky

Just been in contact with Sky and was told they do not lock phones to service providers, so if phones were unlocked by my previous provider (Vodafon)  to accept Sky Simm then when I remove the Sky Simm the phone is still unlocked

 

RM

This message was authored by caesarome This message was authored by: caesarome

Re: Selling out of contract phones, currently on Sky Simm only,how do I get them unlocked from Sky

Posted by a Superuser, not a Sky employee. Find out more

What they are saying is correct but sometimes phones can "sim lock" which is why I suggested resetting the network settings.

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