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Discussion topic: I have some questions about my bill

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This message was authored by AkramHosseinAza This message was authored by: AkramHosseinAza

I have some questions about my bill

What is the reason for the increase in my bill?
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AkramHosseinAza
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This message was authored by AkramHosseinAza This message was authored by: AkramHosseinAza

Re: I have some questions about my bill

My contract was 26 but not i paid 40
This message was authored by caesarome This message was authored by: caesarome

Re: I have some questions about my bill

Posted by a Superuser, not a Sky employee. Find out more

This might help to explain it:

https://www.sky.com/help/articles/been-overcharged


It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 12/18 months if you agree to a new contract.

 

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:


https://www.sky.com/help

 

Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.

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