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Discussion topic: Email linked to old account

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This message was authored by Jonny6 This message was authored by: Jonny6

Email linked to old account

My email is linked to an old account and when I try to unlink I get an error message 

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This message was authored by caesarome This message was authored by: caesarome

Re: Email linked to old account

Posted by a Superuser, not a Sky employee. Find out more

Have you tried logging into your old account to remove the email address ?

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This message was authored by pg1985 This message was authored by: pg1985

Re: Email linked to old account

Having the same problem. As mentioned above, the link on MySky to unlink the old account doesn't work. It results in an error all the time. The error message is also the most unhelpful. It says,

 

 

Spoiler

Whoops, there's been an error

Sorry, we are experiencing some technical difficulties, please try again later.

Same errors occurs both from the website and the app.

This message was authored by caesarome This message was authored by: caesarome

Re: Email linked to old account

Posted by a Superuser, not a Sky employee. Find out more

@pg1985 

Does trying what I posted above return that error for you ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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