17 Apr 2024 10:35 AM
I need to change my contract as its passed the end date and Im being billed more
17 Apr 2024 10:37 AM
Posted by a Superuser, not a Sky employee. Find out more@Molly3 You need to call Sky to discuss any new deals.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
17 Apr 2024 10:39 AM
Posted by a Superuser, not a Sky employee. Find out more@Molly3
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
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