The Cloud ,- free wifi

[PR13]

Is anyone else having issues getting access to the Cloud. In most places when I select it a T&Cs page comes up for me to accept and I get onto wifi no problem. In Coffee 1 the T&Cs page doesn't appear so my phone shows as connected but I get no wifi. Coffee 1 say it's a sky issue but I am getting no where with Sky. Is there a way to accept the T&Cs without the pop up page appearing. I don't think it's my phone, a pixel 7 pro, as no other pop ups are blocked. 

[TimmyBGood]

@PR13 

Almost no-one at Sky knows anything about The Cloud: it's a rather odd (and vestigial) operation run by a separate company from a different location and isn't covered by Sky television, broadband or mobile support.

There's a complaints email address associated with The Cloud service on this page:

https://www.sky.com/help/articles/sky-wifi-complaints 

And a more general one linked here:

https://www.sky.com/help/articles/sky-wifi-contact-us 

although I've no idea if emails to the addresses themselves are still being answered.