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Discussion topic: TNT not working on Discovery plus

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This message was authored by: NathanB4435

TNT not working on Discovery plus

Hi All. Just sat down to watch the big champions league game as I have done every week via the Discovery Plus TV app. Now today I cannot access TNT on discovery plus. It's saying 'Get Access' and when I click the link it says 'Not available with your provider'. 

I'm really not sure what has changed. I've tried closing the app. Re logging in but still the same. 


Sky stream btw if that helps. 

any ideas please?

 

thanks

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This message was authored by: arcadeavenger

Re: TNT not working on Discovery plus

Posted by a Sky employee

Hi @NathanB4435 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.
 

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This message was authored by: NathanB4435

Re: TNT not working on Discovery plus

I clicked the link and was unable to send a PM??

This message was authored by: caesarome

Re: TNT not working on Discovery plus

Posted by a Superuser, not a Sky employee. Find out more

@NathanB4435 

Have you been sent a chat bubble as per this:

 

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 

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This message was authored by: NathanB4435

Re: TNT not working on Discovery plus

I pressed the blue reply button and attempted to send a message

This message was authored by: caesarome

Re: TNT not working on Discovery plus

Posted by a Superuser, not a Sky employee. Find out more

@NathanB4435 

You have to send replies via the chat bubble if it has been sent to you so do you see it as per the image on that link I posted above ?

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