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Discussion topic: Sky dish

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Avatar for Mary133
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This message was authored by: Mary133

Message posted on ‎10 Feb 2025 10:28 AM

Sky dish

Had work men gone work outside home.their took dish off.now not getting a signal.

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎10 Feb 2025 10:32 AM

Re: Sky dish

Posted by a Superuser, not a Sky employee. Find out more

@Mary133  If the dish was removed then you won't get a satellite signal.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎10 Feb 2025 10:35 AM - last edited: ‎10 Feb 2025 10:39 AM

Re: Sky dish

Posted by a Superuser, not a Sky employee. Find out more

@Mary133 

Sky Q or Sky+?

If Sky Q give Sky a call (when all the work has been completed) and arrange an engineer to put it back and align it. Sky will charge in the region of £65. There will be a significant delay following the recent storms so it may be quicker to employ a local satellite company at your own expense.

 

If you have Sky+HD or Sky+ then you'll definitely need an independent engineer as Sky no longer support those set ups. 


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