@Maria157 wrote:
I am trying to record sky portrait artist of the year but it won't let me and says I need to upgrade but I already have it
@Maria157 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to record/download the programme in HD
The default download setting is HD so try changing the format to download in SD make sure you arte tring to record the SD channel
you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
