SKY not working

[Coops14]

I have just had my SKY reinstalled by an engineer. I have relocated. I turn my SKY on and then I turn my TV on. I get the TV home page. My SKY remote is not active. How do I get SKY?

[Brill+Gill]

Hi @Coops14, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141