Picture Freeze

[Tusca1]

Trying to play F1 on more4.  
Adverts just freeze the picture before the program even starts. 
previously I had similar issues on Netflix 

[SuperMatt]

Hi, @Tusca1. I'll send you an invite to a private chat shortly and we can help you get this working for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141