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Discussion topic: Paramount plus
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This message was authored by: Ana174
Message posted on 19 Feb 2026 03:18 PM
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Paramount plus
Everyday Paramount plus crashes and only way to get it back is to reboot the entire system. This has only started in the last few days.
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This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 19 Feb 2026 03:46 PM
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Re: Paramount plus
You have not mentioned which TV service you have, Sky Q or Sky Stream/Glass?
Firtsly as it sounds you may have done already, try a restart your Sky Q box or Sky Stream box or Sky Glass TV.
Do a restart of your broadband hub/router.
Try a refresh of the apps;
Sky Q:
- Press Home on your Sky Q remote, then highlight Settings.
- Press 0,0,1 and Select to access the Installer menu.
- Select Apps then highlight Refresh all Apps on this box. You'll see a message that says 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing - we recommend waiting at least 5 minutes before doing so.
Sky Glass or Stream:
- Press Home on your Sky remote, then highlight Settings.
- Press System management, then Resets and updates, and finally Refresh apps.
- You'll see a message that says, 'Your apps are being refreshed'.
- Press Dismiss to return to normal viewing An apps refresh can take up to 24 hours to complete.
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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