Paramount plus issue

[Andrea155]

My Sky account shows Paramount+ Basic with Ads as ‘Already yours’ and included with my Sky Cinema. However, Paramount+ on my LG TV says there is no active subscription on my account. The same happens when I try on my phone. There is no activation button in My Sky. 

[mr.tickle]

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@Andrea155 wrote:

My Sky account shows Paramount+ Basic with Ads as ‘Already yours’ and included with my Sky Cinema. However, Paramount+ on my LG TV says there is no active subscription on my account. The same happens when I try on my phone. There is no activation button in My Sky. 

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You need to perform the activation using your Sky hardware initially. The activation can't be done on your phone/LG TV.

Once that's done, you can use the LG TV app after that.