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Discussion topic: No satellite

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This message was authored by: PaulineFarrell

Message posted on ‎23 May 2026 05:27 PM

No satellite

No satellite. Cannot get into any channels on my TV
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Avatar for PaulineFarrell
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This message was authored by: PaulineFarrell

Message posted on ‎23 May 2026 05:30 PM

SKY NOT WORKING

Satellite signal is locked.
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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎23 May 2026 05:47 PM - last edited: ‎23 May 2026 05:49 PM

Re: SKY NOT WORKING

Posted by a Superuser, not a Sky employee. Find out more
@PaulineFarrell wrote:
Satellite signal is locked.

That is a good thing, what issue are you having?

 

Please answer the following question so that your thread can be moved to the correct place, where you're more likely to get help with your query

 

Which Sky TV Service do you have?

 

  • Sky+ (Satellite box)
  • Sky Q (Satellite box)
I am Neurodivergent – My Sky FAQs: Go ❄ Stream ❄ Glass ❄ Plus
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This message was authored by: TimmyBGood

Message posted on ‎23 May 2026 06:28 PM - last edited: ‎23 May 2026 06:28 PM

Re: SKY NOT WORKING

Posted by a Superuser, not a Sky employee. Find out more
@PaulineFarrell wrote:
Satellite signal is locked.

In this context that's 'locked on target', which as @Annie+UK indicates is what it should be.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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