No satalite signal

[Natzt]

tv says its connected to the WiFi and on the my sky app it says my sky box is all in top top shape but I've got no apps, no TV, no nothing at all. I've hard reset the box reset the WiFi and everything but nothing seems to get it working.

[Annie+UK]

Please answer the following question so that your thread can be moved to the correct place, where you're more likely to get help with your query

Which Sky TV Service do you have?

• Sky+ (Satellite box)
• Sky Q (Satellite box)