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Discussion topic: New white box

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This message was authored by: Trampas76

Message posted on ‎15 Aug 2026 06:19 PM

New white box

I received new white box but the new lead to connect to little black box is bigger than the old and thedefore does not fit

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎15 Aug 2026 06:21 PM

Re: New white box

Posted by a Superuser, not a Sky employee. Find out more

This forum is primarily customer-to-customer help, you're not talking to Sky support

 

I personally have no clue what you're talking about, maybe explain again or call Sky

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎15 Aug 2026 06:23 PM

Re: New white box

Posted by a Superuser, not a Sky employee. Find out more

@Trampas76 

White box and black box??

Can you explain what they are / are for ~ hubs or TV service maybe? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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