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Discussion topic: New series missing from top picks

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This message was authored by jane47 This message was authored by: jane47

New series missing from top picks

Hi,

Just wondering if anyone knows why New Series is not on Top Picks anymore. 

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This message was authored by Mark39 This message was authored by: Mark39

Re: New series missing from top picks

Posted by a Superuser, not a Sky employee. Find out more

Sky have removed that option. 

This message was authored by Fudwicket This message was authored by: Fudwicket

Re: New series missing from top picks

Why have they removed one of the most useful items?

This message was authored by Mark39 This message was authored by: Mark39

Re: New series missing from top picks

Posted by a Superuser, not a Sky employee. Find out more

They haven't said, but probably not too surprising as Sky Q is the marketed product. You might find the Sky+ app useful - it does still show new series, for now, at least.

jane47
Topic Author
This message was authored by jane47 This message was authored by: jane47

Re: New series missing from top picks

What a nuisance!! Thanks very much for your help 😊 

This message was authored by claireqqqqq This message was authored by: claireqqqqq

Re: New series missing from top picks

That was one of the most useful sections !  Do sky Q customers have that section ? Maybe sky are removing features for us poor people that can't afford sky Q so people will switch 

This message was authored by Mark39 This message was authored by: Mark39

Re: New series missing from top picks

Posted by a Superuser, not a Sky employee. Find out more

@claireqqqqq wrote:

That was one of the most useful sections !  Do sky Q customers have that section ?


Yes., they do.

This message was authored by pjhaahl This message was authored by: pjhaahl

Re: New series missing from top picks


@claireqqqqq wrote:

That was one of the most useful sections !  Do sky Q customers have that section ? Maybe sky are removing features for us poor people that can't afford sky Q so people will switch 


You might find it works out cheaper. Have you actually tried negotiating a deal. 

jane47
Topic Author
This message was authored by jane47 This message was authored by: jane47

Re: New series missing from top picks

Well I downloaded the Sky+ app and New Series was there but upon checking it today it appears to have disappeared 😔

This message was authored by Mark39 This message was authored by: Mark39

Re: New series missing from top picks

Posted by a Superuser, not a Sky employee. Find out more

@jane47 wrote:

Well I downloaded the Sky+ app and New Series was there but upon checking it today it appears to have disappeared 😔



Yes, I'm afraid you're right 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: New series missing from top picks

Posted by a Superuser, not a Sky employee. Find out more

@jane47 wrote:

Well I downloaded the Sky+ app and New Series was there but upon checking it today it appears to have disappeared 😔


They must have forgotten to remove the feature when they took it off the Sky+ boxes 😞

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by dkn2k This message was authored by: dkn2k

Re: New series missing from top picks

They've removed that functionality from the App too, now. What a rip-off Sky is these days. This functionality was one of only 2 reasons I was still persisting with Sky - after 19 years as a subscriber! The other being my Legacy entitlement to Sky F1.

This really is the final straw for me.

I'm off to Freeview Play.. sure, I'll need to invest £200 in a recorder, but that's going to pay for itself in 4 months...

After that, it's all 'free' for me!

Might even get Netflix!!

Suggest all Sky+HD subscribers do the same.. vote with your cheque-book. The Sky mantra of 'Less pleasure for more and more money' really isn't worth it for - and I suspect many previously satisfied Sky+HD customers..

This message was authored by Fudwicket This message was authored by: Fudwicket

Re: New series missing from top picks

I am currently "shouting" at Sky about this issue - I doubt will get anywhere but is all Sky+ users "shouted" then Sky might do something. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: New series missing from top picks

Posted by a Superuser, not a Sky employee. Find out more

@Fudwicket wrote:

I am currently "shouting" at Sky about this issue - I doubt will get anywhere but is all Sky+ users "shouted" then Sky might do something. 


Nope

I am Neurodivergent Sky+HD  LG NanoCell TV  Xbox
My F•A•Qs: Sky GlassSky StreamSky GoSky Plus
This message was authored by dkn2k This message was authored by: dkn2k

Re: New series missing from top picks

Thanks for you reply. I agree in principal, but as I'm speech disabled that wouldn't be possible in my case.

Thanks again - good luck!

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