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Discussion topic: Netflix

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This message was authored by: treadstoneuk

Message posted on ‎24 Jan 2026 07:18 PM

Netflix

I can't get Netflix to work I've tried unplugging the firestick and re booting etc nothing works. Every time I select a Netflix film to play , I get error code tvq-pb-101 (5.6.1)

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎24 Jan 2026 07:25 PM

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@treadstoneuk  Your post has been moved from the Sky Go Board as Netflix has nothing to do with the Sky Go App for mobile & pc's

 

Which Platform are you having this issue on?  SKy Q or Sky Glass/Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: caesarome

Message posted on ‎24 Jan 2026 07:26 PM

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

As you mention a Firestick @treadstoneuk what is the connection to Sky, so are you a Sky TV customer who has the Ultimate TV package on your account ?

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This message was authored by: treadstoneuk

Message posted on ‎24 Jan 2026 07:28 PM

Re: Netflix

I have amazing firestick plugged into my tv and Netflix was working fine , till yesterday but today it's popping up the error code 

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This message was authored by: caesarome

Message posted on ‎24 Jan 2026 07:30 PM

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

so are you a Sky TV customer who has the Ultimate TV package on your account ?

 

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This message was authored by: GD1

Message posted on ‎24 Jan 2026 07:31 PM

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@treadstoneuk  You haven't answered @caesarome  question, do you pay your netflix subs through Sky?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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