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Discussion topic: Netflix with ads

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Avatar for Kim1234
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This message was authored by: Kim1234

Message posted on ‎14 Sep 2026 08:11 PM

Netflix with ads

Why is my Netflix with ads not working even though it's included in my subscription 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎14 Sep 2026 08:18 PM

Re: Netflix with ads

Posted by a Superuser, not a Sky employee. Find out more

@Kim1234  Sky Go, where you posted is PC/Mobile app and unrelated to Netflix.

 

Which Platform do you have? Sky Q, Sky Glass or SKy Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎14 Sep 2026 09:58 PM

Re: Netflix with ads

Posted by a Superuser, not a Sky employee. Find out more

and also what do you mean by "not working"? The more detail you can provide on what steps you are performing and what you are seeing on the screen will ensure the community can provide more useful advice.

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