@DocKitten As youtrissue isn;t related to the SKy Go app, where you posted this, your post have been moved.
However you do need to tell the community which TV platform your having this issue on as there are 3 available, Sky Q, Sky Glass & Sky Stream?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
