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Discussion topic: I can’t get Sky History with my Signature package. Should I be able to get it?

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This message was authored by dunn This message was authored by: dunn

I can’t get Sky History with my Signature package. Should I be able to get it?

I Can't get Sky history with my Signature package. Should it be included? 

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This message was authored by caesarome This message was authored by: caesarome

Re: I can’t get Sky History with my Signature package. Should I be able to get it?

Posted by a Superuser, not a Sky employee. Find out more

It should be yes so what onscreen message are you seeing ?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I can’t get Sky History with my Signature package. Should I be able to get it?

Posted by a Superuser, not a Sky employee. Find out more

@dunn 

 

Typically the issue is either:

 

a) a dish misalignment means a live channel cannot be received

 

or

 

b) on-demand content in HD is being selected without having the HD add-on in the subscription.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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